Privacy policy

Twinklerz applies the following privacy policy concerning the use of its website at www.Twinklerz.eu

In general
Twinklerz may use clients personal details to send offers of products or services by e-mail or direct marketing. Twinklerz will not divulge a client’s personal details to third parties.Twinklerz does not register any specific personal details, concerning religion, race or origin, health, sexual preferences, criminal law, political preference or trade union membership.

Web visit
If you visit our website, details of your visit will be registered in a visitor log. These details will be saved for few months for statistical analysis only.We do not register IP addresses so we cannot associate this data with your personal details.

Queries
If you register a query with us via our website, details of your visit will be registered in a visitor log. These details will be saved for few months for statistical analysis only. We do not register IP addresses so we cannot associate this data with your personal details.

Advertisement publications and – clicks
Advertisement publications and clicks will be registered by Twinklerz and by advertisement networks in which Twinklerz participates. We do not register IP addresses so we cannot associate this data with your personal details.

Twinklerz participates in the following advertisement networks that carry out their own registrations and have their own privacy policy:
- Google Adwords
- Google Analytics
- Adcrowd
- VE Interactive

By publishing advertisements and so-called ‘webbeacons’ these parties could place so-called ‘cookies’ in and read your web browser. A webbeacon is an invisible image which is integrated within a webpage to be able to register a query. A cookie can be seen as a small file with impersonal data which is used to connect several queries within your browser.

Google Analytics
Twinklerz may use Google Analytics, a web analysis service which is offered by Google Inc. (“Google”). Google Analytics uses cookies to support the analysis of the website behaviour of its users. The information obtained by the cookie about the use of the website (including IP-address) will be transferred to and saved by Google on US servers.

Google uses this information to analyse your website behaviour, to compose reports about the website-activity for website-exploiters, and to offer other services concerning website-activity and Internet use. Google may provide this information to third parties if Google is obligated by law or when third parties process this information on behalf of Google. Google will not combine your IP-address with other data. You may reject the use of cookies as indicated above.By using this website you give Google permission to process the information for purposes and as mentioned above.

Cookies
A cookie can be used by Twinklerz or the advertisement networks in order to save your preferences or settings, to stay logged in on interactive parts of the website or to adjust advertisement to preferences that are registered by your clicking behaviour. With standard settings most browsers automatically accept cookies. However, you could also deny or accept cookies selectively by adjusting the settings of your browser. If you disable cookies it is possible that certain applications on our websites will not work (in particular log in mechanisms). 

Contact forms and e-mails
When you fill out a contact form, information form and send it, or send us an e-mail, then the information that you send to us along with the technical features retained by us, will be saved for as long as the type of form and your message is necessary or reasonable for a complete response, handling and/or accountability in response to your message. Your message can also end up in our e-mail archive, where it can be stored for 7 years due to backup procedures and legal obligations.

Personal details
If you register to use the activities and services of Twinklerz for which truthful personal data is required, Twinklerz will only use these details for the specific purpose intended. That is the conduct of our business, communication with the client, the implementation and execution of the ordering process, invoicing and financial settlement. Twinklerz makes information available when it is required by the authorities.

Making a request to Twinklerz
Where in this Privacy Policy refers to a written request to Twinklerz, please submit it in the first instance by e-mail at info@twinklerz.eu. Include all your information carefully for proper handling.